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Custom AI CRM vs Salesforce Einstein: which should I choose?
Answered byTirth PatelSr. Business Analyst, SolGuruz | CRM Specialist
Our take
Choose Salesforce Einstein if you're already on Salesforce and want AI features fast within that ecosystem. Choose a custom AI CRM if you want AI shaped to your exact workflows, full control over your data, and no escalating per-seat AI fees. The decision is really about fit and ownership versus speed inside an existing platform.
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