How to Develop a Telehealth App like Teladoc

When David, a 68-year-old living in a remote Scottish village, started experiencing anxiety and chronic back pain, the nearest clinic was hours away. 

Between travel time and waitlists, he often skipped care altogether – until his insurer introduced a telehealth app like Teladoc. 

Within weeks, David had regular video consultations, receiving personalized health advice, and even getting e-prescriptions – all from his living room.

Now imagine replicating this success in your region.

Build a telehealth app like Teladoc that doesn’t just connect doctors and patients – but delivers real impact, reduces pressure on hospitals, and opens new revenue streams for providers, insurers, and digital health startups.

This blog is the exact roadmap to build a telehealth app like Teladoc with features, cost breakdown, and a real-world case study. 

Teladoc Business Model & Ecosystem

Teladoc is more than a video-call app for doctors. It’s one of the world’s leading telehealth platforms, designed to offer accessible, affordable, and on-demand healthcare – all from the comfort of your home.

But What’s Behind the Curtain? Why is it so Successful?

Here’s what makes Teladoc tick:

1. Types of Services Offered

Teladoc serves a wide range of use cases, making it a full-stack virtual care ecosystem:

• Primary Care: Connect with board-certified doctors anytime, anywhere.
• Mental Health: Therapists, psychiatrists, and support for stress, anxiety, and more.
• Chronic Care Management: For diabetes, hypertension, and asthma with remote tracking.
• Dermatology: Skin condition consultations with photos and reports.
• Nutrition Counseling: Dietitian sessions for personalized nutrition goals.

Here, a skilled telehealth app development company can tailor the app according to different people with different needs. 

2. Wide Userbase

It’s not just individual users. Telehealth has reached a quarter of Medicare beneficiaries in the U.S. (25% in 2024), showing how fast people are adopting it.

 Teladoc caters to:

• Patients are looking for quick, remote consultations.
• Employers offer virtual health perks to employees.
• Hospitals are augmenting their own virtual care infrastructure.
• Insurers are integrating Teladoc into their health plan offerings.

Its success lies in multi-vertical monetization – serving everyone from solo users to enterprise clients.

3. Revenue Channels

Teladoc’s revenue ~$2.57 billion in 2024. The number shows its wide user base and acceptance. Basically, Teladoc earns through-

• B2B Subscriptions- Businesses and insurers pay recurring fees for access.
• Per-Visit Charges- One-time fees for consults, often billed to insurers.
• Insurance Partnerships- Teladoc acts as an approved telehealth partner for top insurers.
• Telehealth API licensing or employer-based wellness programs – Users can subscribe to the wellness programs by paying the fee. 

This hybrid model makes it scalable, stable, and recurring.

Why Build a Telehealth App Like Teladoc in 2025?

Thinking of building your own telehealth app like Teladoc:

1. Patients Prefer Virtual Consults

In a survey, 70% of patients said they prefer virtual consultations for non-emergency cases. More so, for remote cases, they prefer virtual consultations over travelling to a clinic personally. 

2. High Demand in Rural & Underserved Areas

With fewer healthcare facilities and specialists in remote zones, telehealth bridges the access and care gap – a huge growth opportunity if you’re targeting rural or Tier 2 cities globally.

3. Growth in the Mental Health domain

Virtual therapy, counseling, and psychiatric services are now booming. Mental health brings a stigma or social awkwardness, which virtual consultations solve easily.

Apps like Teladoc have seen a massive uptick in mental health usage post-2020.

4. Chronic Care Goes Remote

From hypertension to diabetes, chronic patients need continuous check-ins, not one-off visits.

Platforms like Teladoc make remote chronic care the norm, reducing ER visits and improving outcomes.

5. More Reimbursements Than Ever

Government programs (like Medicare in the US) and private insurers are now reimbursing telehealth more generously.

That means higher adoption and fewer out-of-pocket costs for users. So let us understand what is the telehealth app development process you must follow and what the must-have features are. 

Feature Mapping with the Telehealth App Development Process

Here in this section, we are showing you feature mapping with the development process. So you understand that developing a telehealth app like Teladoc is just not about getting the features right. 

Real-life scenario

Dr. Emma, a busy general physician running her own clinic in the UK.

During the pandemic, she started using WhatsApp and Zoom to consult patients – but quickly was overwhelmed. Why?

• All the patient’s history was scattered.
• There were no secure records.
• No system for appointment scheduling.
• And worst of all? Patient drop-off rates kept increasing.

So, she decided to build her own telehealth app – a UK-friendly version of Teladoc, designed for NHS patients, private insurers, and caregivers.

But how do you turn that idea into a real app that patients trust?

Let’s walk through the exact development process you will get at SolGuruz – paired with the right features mapped to user personas (doctors, patients, insurers).

Map the Workflows to Real Use Cases

We start by interviewing physicians like Dr. Patel. What’s their typical day? How do they track vitals, appointments, and prescriptions? Where do they need the help of tech to solve their issues?

Starting with features that’s not how it works. We start with needs, with pain points and their solutions.

Mapped Features: 

Panel	Key Feature	Why It Matters
Doctor	Appointment Scheduler	Help manage patient load and availability.
Doctor	EHR Integration	Centralizes patient data and treatment history.
User	Booking & Reminders	Reduces no-shows and improves follow-up care.
User	Symptom Checker	Automates triage and saves doctors’ time.

Define Personas and Prioritize Modules

We then define core users:

Doctor (Dr. Emma): Sees 20 patients/day. Needs fast UI.

Patient (Jane, 62): Has diabetes, needs prescription refills.

Insurer/Admin: Monitors claims, compliance.

Each gets a flow that suits them – no generic “one-size-fits-all” dashboards.

Mapped Features: 

Panel	Feature	Why It Matters
Doctor	Chart Notes + Video Call	Reduces admin effort, streamlines consults.
Admin	Claims Dashboard	Simplifies reimbursement & policy tracking.
User	Prescription Requests	Reduces in-clinic visits for chronic conditions.
Admin	Role-Based Access (RBAC)	Ensures only authorized access to sensitive data.

Design Mobile-First for Accessibility

Designing for mobile-first use or accessibility can gain more users for the telehealth app.

Keep in mind especially the 

Elderly – a user-friendly and intuitive app will help them

Rural-based audience – an offline connectivity and information download will help them.  

So, we make sure the app works offline, loads fast, and syncs seamlessly.

Mapped Features:

Panel	Feature	Why It Matters
User	Offline Access to Records	Vital in low-connectivity areas.
User	Accessibility Settings	Font size, voice support – crucial for elderly patients.
Doctor	Push Notifications	Reminds doctors of upcoming consults.

MVP with Just Enough

Start small. Start with what is necessary. Talk with an MVP development company that can understand your needs and build something light and quick. For example: 

Dr. Emma’s MVP just needs these 4 modules to begin with – 

• Appointment Scheduling
• Video Consults
• EHR access
• Prescription handling

She can always integrate the advanced features like AI triage or remote device monitoring, or AI recommendations later. 

Advanced Features (For Later Stage)

Feature	Benefit
AI Triage Bot	Helps route cases before doctor availability.
Remote Device Integration	Tracks vitals via wearables or connected devices.
Predictive Reminders	Notifies chronic care patients ahead of schedule.
Smart Billing Automation	Flags duplicate claims and errors.

Securing the Data and Appropriate Compliance

From day one, we baked in USA healthcare laws and HIPAA complied.

Mapped Features:

Panel	Feature	Why It Matters
Admin	Audit Trails	Keeps logs for compliance.
All	OAuth2 Authentication	Protects sensitive patient data.
Doctor/User	Role-Based Access	Ensure only the right eyes see the right data.

Test With Real Care Teams

Before going live, we run pilots with small clinics or GP practices.

They give feedback that no internal QA could ever uncover. Loopholes and bugs are covered by QA experts, but errors and discomfort can be understood by real users. 

Iterate With User Feedback

After launch, we measure real user behavior.

You can add automated reminders for patients who keep missing follow-ups.

AI-assist triage bots can help doctors overwhelmed by chat. 

That’s how we scale without burning dev cycles.

Not to Forget the Pharmacy Flow

A crucial step many teams miss – pharmacy integration. With just one tap, the prescription is with the pharmacy, and you get the meds delivered to your doorstep. 

Panel	Feature	Why It Matters
User	Send Prescription to Pharmacy	Reduces friction after virtual consults.
Doctor	Medication History	Prevents prescription conflicts and repeats.
Admin	Pharmacy API Integration	Automates fulfillment and tracking.

Dr. Patel’s app is now used by 800+ patients across Birmingham. She spends less time on admin and more on patient care.

That’s the power of a process-first approach.

Tech Stack for Telehealth App Development

• Frontend: Flutter / React Native 
• Backend: Node.js / Django / Firebase
• Video API: Twilio / Agora / Daily
• Real-time Chat: WebSockets, Firebase
• Security: OAuth2, JWT, HTTPS, encrypted DB
• Storage: AWS S3 / GCP Cloud Storage
• EHR integration: Redox, Human API, FHIR standards

With the right tech stack and by integrating video API, payment gateways, and EHR/EMR systems. This is a point that health-tech founders address and actively find solutions to. 

We recommend going for cross-platform app development to cater to all audiences without any platform worries. 

Cost to Develop a Telehealth App Like Teladoc

Now, let us talk about some numbers – because budgeting right is half the battle won.

Building a telehealth app like Teladoc isn’t a one-size-fits-all job. The cost varies based on your features, tech stack, integrations, and compliance needs (especially if you’re operating in regulated regions like the UK or US).

Here’s a clear breakdown:

Stage	What It Includes	Estimated Cost (USD)	Estimated Timeline
MVP (Core Build)	Appointment scheduling, patient management, EHR access, video consultations, and a billing module	$10,000 – $30,000	3 – 4 months
Full‑Scale Product	Multi‑role access (doctor, patient, admin), analytics dashboard, chat & AI triage, wearable integrations, pharmacy flow, security compliance	$40,000 – $120,000 +	6 – 9 months
Enterprise‑Level Solution	Advanced AI, remote monitoring devices, EHR interoperability, scalable cloud infra, multilingual support	$150,000 – $250,000 +	9 – 12 months
Ongoing Maintenance	Hosting, security patches, compliance updates (HIPAA/GDPR), 24×7 support, new feature rollouts	15 – 20 % of annual development cost	Continuous

Key Factors That Influence Your Cost

• Region of development 
• Team structure
• Security & compliance 
• Tech stack & integrations

These factors influence the cost and also the time taken to develop the app. 

Real World Use Case

A healthcare provider approached SolGuruz to build a secure and scalable telemedicine platform connecting patients, doctors, and pharmacies. 

Their goal:

Enable easy consultation booking, medicine ordering, and secure data flow – all in one place.

What we did:

Metric	Result
Go-live Time	< 4 months
Avg. Appointment Bookings	600+ bookings/month (within 2 months post-launch)
Prescription Fulfillment Rate	85% of digital prescriptions ordered via app
Drop in No-Shows	35% reduction using reminder flow
User Satisfaction	4.7★ average app rating (from patients & doctors)

The Outcome:

A live telehealth platform that meets compliance, simplifies care delivery, and supports growth.

Telehealth App Development in the Future

The world has changed now. With tech and healthcare now healthcare services are not limited to the confines of clinics or hospitals. 

With rising patient expectations, provider shortages, and digital-native populations, telehealth is shifting from an option to a necessity.

Platforms like Teladoc have shown the way – but there’s still massive room for innovation in personalization, mental health, chronic care, and AI-driven diagnostics.

If you’re considering building a telehealth app, now is the time to act.

But here’s the thing – Building a secure, scalable, and patient-centric telehealth app isn’t just about writing code.

 It’s about understanding workflows, compliance, and real-world usage.  Let’s talk about your idea and go forward with the telehealth solution with SolGuruz. 

We build for you, and you focus on patient care!

FAQs

1. What is a Telehealth App like Teladoc?

A telehealth app like Teladoc connects patients with doctors through video consultation. A user can also avail e-prescription, appointment scheduling, calls, and chats. It provides services like primary care, mental health, chronic care, and others.

2. What Key Features Should a Teladoc-Like Telehealth App Include?

Some must-have features are user registration, appointment scheduling, video consultation, chat options, e-prescriptions, EHR integration, and payment gateways.

3. How Long Does It Take to Build a Telehealth App Like Teladoc?

To build a working MVP, it can be as little as 4-8 weeks. But if you want a full-featured telehealth app, then it might take 9-12 months. Depends on the features included and complexity level of the app.

4. Is It Necessary to Be HIPAA-Compliant to Launch a Telehealth App?

Yes. If your app deals with protected health information (PHI) in the USA, then it should be. For other regions, GDPR or other local compliance should be implemented. You should take care of the data privacy measures to secure user data.

5. Can I Build a White-Label Telehealth App for My Clinic or Hospital?

Absolutely. We build white label telehealth solutions for clinics and hospitals to launch their branded apps.

6. Why Should I Choose SolGuruz to Build My Telehealth App?

SolGuruz has experience in developing secure and scalable healthcare apps with impact. From HIPAA compliant to customized features – we build what you ask, so you can focus on patient care.